WH CRM gives pharmaceutical companies complete visibility over their field teams — from visit planning and territory management to HR, expenses, sales analytics, and real-time KPI dashboards.
Live dashboards showing coverage, call rate, frequency, and overall KPI scores across the entire field force — filterable by date, territory, and line.
Plan monthly field visits, track actual check-ins with GPS verification, manage double visits and compensation visits, and review missed visits.
Manage thousands of accounts (clinics, pharmacies, hospitals, AM centers) with territory assignments, classifications, GPS coordinates, and rep assignments.
Define lines, divisions, territories, and bricks. Manage the full reporting hierarchy — Medical Reps, FLMs, NSMs, GMs, and Product Managers.
Reps submit marketing activity requests (speaker programs, events, samples). Multi-level approval workflow: FLM → NSM → GM with budget tracking.
Drill down into retail sales by product, line, territory, division, and distributor. Compare actual sales vs. targets with monthly trend analysis and SKU-level detail.
Field reps submit travel and promotional expenses with receipt attachments. Managers review and approve with configurable expense types and categories.
Full HR module covering employee records, leave and vacation management, payroll (salary, allowances, deductions, loans, penalties), and attendance tracking.
Manage inventory, purchase orders, warehouse stock levels, and product distribution. Full supply chain visibility from procurement to field delivery.
Production planning, QA/QC tracking, batch records, and R&D documentation in a dedicated module for manufacturing operations.
Built-in team messenger, company-wide announcements, support ticketing system, and an AI-powered chatbot assistant for instant data queries.
Progressive Web App (PWA) available on any device. Real-time GPS location tracking, offline visit logging, and live field activity monitoring on the map.
Explore the live demo environment — pre-loaded with realistic data across all modules.
Interested in WH CRM for your organization? Reach out and our team will prepare a tailored proposal for you.
Call us0109777852 Email usinfo@worldhealthit.com
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